Last Updated: May 20, 2026
These Terms of Service (“Agreement”) govern the use of services provided by Boox Automation (“Company,” “we,” “our,” or “us”) and the use of our website booxautomation.com. By purchasing our services, using our website, or opting into our communication systems, the client or user (“Client,” “you,” or “your”) agrees to these terms.
Boox Automation provides managed website and communication automation services for businesses, including but not limited to home service businesses such as plumbers, electricians, HVAC companies, contractors, and similar businesses.
You must be at least eighteen (18) years of age to use this website, submit information through our forms, purchase our services, or opt into our text messaging programs. By accessing this site or utilizing our services, you represent and warrant that you are at least 18 years old and possess the legal authority to agree to this Agreement.
Boox Automation provides managed digital services which may include:
Services may rely on third-party platforms and providers including but not limited to: GoHighLevel, Twilio, OpenAI, Google, telecommunications providers, website hosting providers, and analytics providers. Boox Automation is not responsible for outages, interruptions, delays, platform changes, account restrictions, or failures caused by third-party services.
Boox Automation operates as a managed service provider. Clients are purchasing managed services and functionality, not ownership of Boox Automation’s internal systems, automations, infrastructure, or software accounts. Clients are not provided direct access to Boox Automation’s internal systems or backend platforms unless explicitly agreed to in writing.
The Client agrees to provide accurate business and contact information, and lawful business content. The Client must maintain legal compliance regarding communications with customers and obtain any legally required consent before contacting customers through SMS, phone, or email communications. The Client is solely responsible for compliance with TCPA regulations, CAN-SPAM regulations, local and federal communication laws, advertising laws, and customer communication consent requirements. Boox Automation does not provide legal compliance services.
By providing your phone number on booxautomation.com and proactively opting into our text messaging program via our calendar booking form, you explicitly agree to receive automated informational text messages, appointment confirmations, and reminders from Christian Snyder / Boox Automation.
In order to provide missed-call text-back and communication automation services, the Client authorizes Boox Automation to configure integrations and automations connected to the Client’s business phone number(s). The Client confirms they have authority to grant such access. The Client acknowledges that automated responses, SMS messages, or communication workflows may be sent through systems connected to the Client’s business phone number. The Client is solely responsible for ensuring proper customer consent exists for communications.
Where necessary for integrations or automation setup, the Client may provide access to business email accounts. The Client authorizes Boox Automation to use such access solely for implementation, integration, automation configuration, or service functionality.
Services are billed on a recurring monthly basis unless otherwise agreed in writing. The standard monthly service rate is $300 per month unless otherwise agreed. By purchasing services, the Client authorizes recurring billing for active services. Failure to make payment may result in suspension of services, website downtime, removal of automations, disabling of integrations, or termination of services. Boox Automation reserves the right to suspend services for overdue invoices.
ALL PAYMENTS ARE FINAL AND NON-REFUNDABLE. Due to the digital and service-based nature of the work provided, Boox Automation does not provide refunds for monthly service fees, setup work, development work, partial billing periods, unused time, or cancellations after billing. Cancellation of services only prevents future billing when applicable and does not create entitlement to refunds.
Clients may request cancellation of services by written notice. Cancellation requests must be submitted before the next billing cycle. Once cancellation is processed, future recurring billing may stop, services may be terminated, websites may be taken offline, automations may be disabled, integrations may be removed, and system access may be revoked. Boox Automation is not responsible for losses resulting from service termination after cancellation.
All systems, automations, backend infrastructure, workflows, integrations, configurations, snapshots, templates, and internal operational systems used by Boox Automation remain the exclusive property of Boox Automation unless explicitly stated otherwise in writing. Upon cancellation or termination, access may be revoked, hosted systems disabled, and websites taken offline. The Client retains ownership of their business name, logos provided, trademarks, and original business information provided.
Boox Automation does not guarantee revenue increases, lead generation results, customer conversion rates, search engine rankings, customer retention, business growth, or uninterrupted service availability. Results may vary based on market conditions, competition, customer behavior, and external factors outside our control.
AI-generated responses may contain inaccuracies. AI systems should not be relied upon for legal advice, medical advice, emergency advice, financial advice, or professional licensed advice. The Client is responsible for reviewing the suitability of chatbot behavior and automated communication flows. Boox Automation is not liable for damages resulting from AI-generated responses.
To the maximum extent permitted by law, Boox Automation shall not be liable for lost profits, lost leads, lost business opportunities, indirect damages, incidental damages, consequential damages, data loss, communication failures, or downtime caused by third-party providers. Maximum liability for any claim shall not exceed the amount paid by the Client to Boox Automation during the thirty (30) days preceding the event giving rise to the claim.
Boox Automation reserves the right to suspend or terminate services for non-payment, abusive behavior, fraudulent activity, illegal activity, misuse of communication systems, or violation of these terms.
These Terms shall be governed under the laws of the State of Maryland, United States.
We take data protection and privacy seriously. For complete details regarding how we collect, store, and carefully safeguard user details - including our strict policy against sharing mobile and SMS opt-in data with third parties - please view our dedicated Privacy Policy.
For questions regarding these Terms, contact:
Boox Automation
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