Last Updated: April 26, 2026
IMPORTANT NOTICE
These Terms of Service (“Agreement”) govern the use of services provided by Boox Automation (“Company,” “we,” “our,” or “us”). By purchasing or using our services, the client (“Client,” “you,” or “your”) agrees to these terms.
Boox Automation provides managed website and communication automation services for businesses, including but not limited to home service businesses such as plumbers, electricians, HVAC companies, contractors, and similar businesses.
Boox Automation provides managed digital services which may include:
Services may rely on third-party platforms and providers including but not limited to:
Boox Automation is not responsible for outages, interruptions, delays, platform changes, account restrictions, or failures caused by third-party services.
Boox Automation operates as a managed service provider.
Clients are purchasing managed services and functionality, not ownership of Boox Automation’s internal systems, automations, infrastructure, or software accounts.
Clients are not provided direct access to Boox Automation’s internal systems or backend platforms unless explicitly agreed to in writing.
The Client agrees to:
The Client is solely responsible for compliance with:
Boox Automation does not provide legal compliance services.
In order to provide missed-call text-back and communication automation services, the Client authorizes Boox Automation to configure integrations and automations connected to the Client’s business phone number(s).
The Client confirms they have authority to grant such access.
The Client acknowledges that automated responses, SMS messages, or communication workflows may be sent through systems connected to the Client’s business phone number.
The Client is solely responsible for ensuring proper customer consent exists for communications.
Where necessary for integrations or automation setup, the Client may provide access to business email accounts.
The Client authorizes Boox Automation to use such access solely for implementation, integration, automation configuration, or service functionality.
Services are billed on a recurring monthly basis unless otherwise agreed in writing.
The standard monthly service rate is $300 per month unless otherwise agreed.
By purchasing services, the Client authorizes recurring billing for active services.
Failure to make payment may result in:
Boox Automation reserves the right to suspend services for overdue invoices.
ALL PAYMENTS ARE FINAL AND NON-REFUNDABLE.
Due to the digital and service-based nature of the work provided, Boox Automation does not provide refunds for:
Cancellation of services only prevents future billing when applicable and does not create entitlement to refunds.
Clients may request cancellation of services by written notice.
Cancellation requests must be submitted before the next billing cycle.
Once cancellation is processed:
Boox Automation is not responsible for losses resulting from service termination after cancellation.
All systems, automations, backend infrastructure, workflows, integrations, configurations, snapshots, templates, and internal operational systems used by Boox Automation remain the exclusive property of Boox Automation unless explicitly stated otherwise in writing.
Websites and automation systems may be hosted within accounts, systems, or infrastructure owned or controlled by Boox Automation.
Upon cancellation or termination:
The Client does not obtain ownership rights to Boox Automation’s systems, infrastructure, workflows, automations, or proprietary configurations.
However, the Client retains ownership of:
Boox Automation does not guarantee:
Results may vary based on market conditions, competition, customer behavior, and external factors outside our control.
AI-generated responses may contain inaccuracies.
AI systems should not be relied upon for:
The Client is responsible for reviewing the suitability of chatbot behavior and automated communication flows.
Boox Automation is not liable for damages resulting from AI-generated responses.
To the maximum extent permitted by law, Boox Automation shall not be liable for:
Maximum liability for any claim shall not exceed the amount paid by the Client to Boox Automation during the thirty (30) days preceding the event giving rise to the claim.
Boox Automation reserves the right to suspend or terminate services for:
These Terms shall be governed under the laws of the State of Maryland, United States.
Boox Automation For questions regarding these Terms, contact: [email protected]
Last Updated: April 26, 2026
Boox Automation may collect information including:
Information may be used for:
Boox Automation may use third-party providers including:
These providers may process data as necessary to provide services.
By interacting with systems managed by Boox Automation or our clients, users may receive automated SMS messages, chatbot responses, or automated communications.
Message frequency may vary.
Message and data rates may apply.
Boox Automation uses reasonable safeguards to protect information but cannot guarantee absolute security.
Boox Automation does not sell personal information.
Information may be shared with service providers when necessary to operate services.
For privacy-related questions:
Last Updated: April 26, 2026
By providing a phone number through forms, communications, or interactions connected to systems managed by Boox Automation or our clients, users may receive SMS communications.
These messages may include:
Message frequency may vary. Message and data rates may apply. Recipients may opt out at any time by replying STOP. For assistance, reply HELP where applicable. Consent to receive messages is not a condition of purchase.
Last Updated: April 26, 2026
ALL SALES ARE FINAL.
Boox Automation does not provide refunds for:
Cancellation only prevents future charges where applicable and does not entitle the Client to refunds.